They are fresh hard drives ready to be filled with data. In conclusion, to know how to handle unreasonable and difficult people is to truly master the art of communication. Or even that family member who has no clue that their presence drains all the good vibes out of you? But what are you supposed to do about that person? One of the hallmarks of a person with a personality disorder or something like it , is a remarkable ability to believe that everyone else, not them, is the problem. They are nasty people and need to get a life they are sad cases in most instances. Hopefully this will fit right in with the information in this article and we can make this a better place to work. Over time they will see you differently because others who are witness to your professionalism will see you in high regard, or you will leave the company because it is not good enough for you.
Identify the 4 Types There are 4 different types of difficult people. Or maybe by you not participating in the dialog, they will hear the differences and start to make an effort to change. The most effective strategy is to draw them out with open-ended questions. The best way to manage this type of person is to avoid giving them tasks that are routine and bogged down with mindless detail. In their perfect world, there is no room for error or mixing things up. Instead, ask them for a formal meeting and request their advice. Meetings are great opportunities to share information with your team, to build skills, to motivate, and to give your team a chance to sound off.
They will open up to you quickly once they realize their perspective and knowledge is respected by you. You are on your way to leadership success! Here's how you can courageously address coworkers who have annoying habits in your workplace. They gossip about their co-workers, their , and their company's prospects for success. The point is to remind yourself that people do what they do because of their own issues. Being around others, especially in close proximity, causes these types a tremendous amount of internal chaos and irritation. These types enjoy behaving recklessly and acting out in ways others find off-putting, uncomfortable or even obscene. The blow torch is the person whose emotional states goes from zero to sixty in a nanosecond when things don't go their way.
Prior to this, she counseled patients and families at Memorial Sloan-Kettering Cancer Center. Expressive-impulsive Think of this type of employee as a pendulum. They come off cold, blunt and rude. Then we were required to post our colored cards profiles below the name plates on our cubicles. Try to Understand Them The way to disengage a difficult person is to try to understand where they are coming from. They drink four pints at lunch, talk back to senior managers and show up late.
If you are working with people who have a very difficult time expressing or confronting certain issues, you will need to pay close attention to the non-verbals, such as difficulty making eye contact or rolling their eyes when faced with comments, closed body language, appearing tense, facial expressions, etc… Creating awareness Whether you are dealing with upfront or passive-aggressive behaviors, creating a sense of awareness is imperative. They expect everyone around them, especially those closest, to be looking for and anticipating their every whim and need. The Brown Noser There are few things more cringeworthy than watching a colleague suck up to those above, especially when the boss responds positively. When their victims begin to show backbone and stand up for their rights, the bully will often back down. When you can deal successfully with difficult people, your coping mechanisms will improve and then you can create win-win situations. They want to be special and center stage.
Marilyn Manning Have you ever felt the pulse pounding, face-flushing, word-sputtering frustration of having your meeting disrupted by: a hardcore bully an ego-centered princess a passive-aggressive a baby negative Ned or Nancy a people pleaser, or a non-player. Their overly emotional personality ranks them as among the most hated to work with. This in no way excuses behavior, but may help you consider the bully in a more equanimous light. They love to show off and have others appreciate their knowledge. And oftentimes they stretch the truth in order to convince others that their version of events is accurate and factual even when it's not. For example, I suspect that there are some doctors that really like being investigative and artistic in doing research and trying to find new therapies or drugs to combat various illnesses and conditions. If you teach them about your needs and let them develop a solution for you even if it has nothing to do with them , you will prove to them that you respect their intellect and advice, not just the fact that they are holding the key to something you need.
The Tyrant They are typically higher up than you are in the organization. Some people demonstrate more passive tendencies, while others demonstrate more aggressive tendencies. Address them by name to maintain control. They are deeply insecure and plagued by jealousy. Always coming over to give us food, but just walking on in without me getting to the door. The best way to combat credit stealers is to document everything. It has given me some incite and hopefully some ways to work through these situations.
. Success occurs seemingly effortlessly when we work well with others. Some are obnoxious ego-maniacs, others can be quite charming. They undercut your authority in devious ways by using sarcasm, which they often disguise as a joke. The Chronic Complainer What about the chronic complainers? Do they inspire you, annoy your, or hinder you? Document your attempts so that you can come into the meeting relaxed and level-headed.
Here is an example, I was speaking to a female co-worker and a male co-worker walked up and starting laughing and then introduced himself to the female co-worker. Two people to draw from: — Dr. These types of personalities show high turnover from one company to the next. Therefore, the purpose of this paper is to describe ten difficult workplace personalities which are common to many workplaces and strategies for effectively communicating and interacting with them. These people look down their noses at their co-workers, acting superior and often making others feel stupid.